The Australian Competition and Consumer Commission promotes competition and fair trading in markets to benefit consumers, businesses and the community. Its primary responsibility is to promote compliance with theCompetition and Consumer Act 2010 (CCA), which includes the australian Consumer Law. The ACCC can:
- help businesses understand their rights and obligations under the CCA – via the ACCC’s website, online education programs, publications, and by phone and email.
- investigate alleged breaches of the CCA and take enforcement action for breaches
- in certain circumstances, provide immunity for businesses from legal action for conduct that may otherwise breach the CCA
- refer businesses to other relevant agencies if their issue doesn’t involve the ACCA.
For more information, visit www.accc.gov.au/smallbusiness or call the ACCC’s Small Business Helpline (1300 302 021).