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Communicate assertively – Getting your message through!

From time to time situations arise where you need to communicate assertively – to ensure your message gets through! A customer owes you money, but keeps promising “the cheques in the mail” – a team member takes inadequate care, leading to lost productivity and customer complaints or a supplier continually lets you down! Often in […]

Is a lack of sales really your problem?

When things in business are not going well – you are confronted with a lack of sales, customers are not walking through the door and bills are piling up, it can be easy to fall into the trap of throwing more money and resources at your marketing in the hope that this will remedy the […]

Is the Mark Up you use destroying your bottom line?

If you purchase goods for re-sale, it is crucial to understand the difference between Mark-up and Gross Profit Margin – they are two very different things and can have a significant impact on your bottom line! Many businesses have historically used Mark Up of goods as the s basis for their pricing – they buy something for […]

Business Networking – the most cost effective marketing in town!

It’s not what you know but who you know! You have heard it before … it’s not what you know but who you know… especially in business. Have you ever looked at one of your competitors and wonder how they are getting more attention, more clients and more profits than you are? This is especially […]

Avoiding Failure in Franchising

Experience in Franchising Avoiding failure in Franchising is something Roger Wilson understands. As one of the pioneers of Franchising in Australia, he knows how business owners benefit from sound, professional support during the start-up and growth stages of their business. As the General Manager of Forty Winks for over 20 years, Roger built the company […]

Successful business owners – what they have in common!

All successful business owners I‘ve met has a few things in common Are you serious about being a success in YOUR business? Then take a leaf out of the book of those who are already successful. It’s amazing how the most successful business owners have the most time to live the life they choose. Seven common […]

Business Management – Temperature or Thermostat?

Successful business management often dictates we need to think a bit differently about the role we play in the business. A recent client described this well when he said ‘I’m the thermostat, I set the mood of everyone – whether good or bad’ Business management – what temperature you are setting! When it comes to business […]

5 great tools to save time and money!

Most business owners, particularly small business owners, share a common lack of time. Rarely do they have the opportunity to go searching for tools to save time and money! Tools that will increase their productivity – freeing them up to focus on what is important! Tools to save time and money! This brief article outlines […]

Business Strategy – Know where you are!

How long has it been since you took a reality check about where you are in your business, whether the business strategy you have chosen is still appropriate – or even working? If you’re anything like most small business owners it’s probably been a while – so maybe this is a good time. Typically business […]

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