Victorian Small Business Commissioner

The Victorian Small Business Commissioner is your first port of call for independent guidance on business disputes. The Commissioners office provides quick, effective, neutral and low cost mediation services – so you can get on with the job of running your business.

Resources provided by Victorian Small Business Commissioner

Commercial Dispute Resolution

Commercial Dispute Resolution (PDF)

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Commercial dispute resolution is a key role of the Victorian Small Business Commissioner’s office. If you have a commercial dispute with another business, local or state government, or not-for-profit, the VSBC can help you find a resolution. There are five main areas that we can help with: General business issues  (for example business to business disputes, […]

Commercial Leases

Commercial Leases (PDF)

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Retail and Commercial Leases disputation are a key focus of work at the Victorian Small Business Commissioners’ office. The attached document provides some insoghts into key points that all businesses should be aware of when entering commercial leases. Further information is available at the website

Farm Debt

Farm Debt (PDF)

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The Victorian Small Business Commissioner (VSBC) mediates farm debt disputes under the Farm Debt Mediation Act 2011. The legislation seeks to resolve farm debt disputes efficiently and equitably by requiring a creditor to provide a farmer with the option to mediate before taking possession of property or other enforcement action under a farm mortgage. There […]

Owner Driver Disputes

Owner Driver Disputes (PDF)

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Under the Owner Drivers and Forestry Contractors Act 2005, the Office of the Victorian Small Business Commissioner (VSBC) provides an independent dispute resolution service for owner drivers and hirer disputes in the transport industry. Under this Victorian legislation, disputes between Contractors and Hirers must first be referred to the VSBC for attempted resolution before the matter can be referred to […]

Unfair Contract Terms in Business Contracts

Unfair Contract Terms in Business Contracts (PDF)

Changes to unfair contract terms in business contracts effective from November 12, 2016. This new law will protect small businesses from ‘unfair terms’ in standard form contracts with other businesses. These protections against unfair terms currently exist for consumers, but not for businesses. The new protections will apply to small businesses entering into standard form […]